Shipping policy
Flumy Shipping Policy
Welcome to Flumy! We are dedicated to providing you with an exceptional shopping experience. Please take a moment to review our shipping policy to understand how we handle the delivery of your orders.
1. Order Processing Time
- All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
2. Shipping Rates and Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- We offer the following shipping options:
- Standard Shipping: 10 business days
- VIP Shipping: 5-7 business days
- Delivery delays can occasionally occur.
3. Shipping Confirmation and Order Tracking
- You will receive a shipping confirmation email once your order has shipped containing your tracking number(s).
- The tracking number will be active within 24 hours.
4. Shipping to P.O. Boxes
- Flumy ships to addresses worldwide, except war-torn and sensitive regions.
- Please note that expedited and overnight shipping options may not be available for P.O. Box addresses.
5. International Shipping
- Flumy ships to most countries around the world. However, we do not ship to war-torn and sensitive regions.
- Shipping times and costs may vary depending on your location.
6. Customs, Duties, and Taxes
- Flumy is not responsible for any customs and taxes applied to your order.
- All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
7. Damages
- Flumy is not liable for any products damaged or lost during shipping.
- If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
8. Returns and Exchanges
- Our Return Policy provides detailed information about options and procedures for returning your order.
Contact Us If you have any questions or concerns about your shipping, please contact us at:
- Email: service@flumy.com
Thank you for choosing Flumy! We appreciate your business and look forward to serving you.
